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Website Support & Maintenance Service

Explore the advantages of our service by joining our complimentary live chat.

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service details 1

Keep Your Website Running Smoothly

Ensure your website stays up and running smoothly with our expert support and maintenance services
service details 2

Your Website's Lifeline

Trust our team to be your website's lifeline, offering reliable support and maintenance solutions to resolve issues
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Peace of Mind for Your Website

Gain peace of mind knowing your website is in good hands with our comprehensive support and maintenance services

Best Way To Complete A Project

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Choose Your Plan

Basic Maintenance Package

Starting from $120/Month

What you get

  • Software Updates

  • Security Updates

  • Ensure system security

  • Backup and Restore

  • Content/Data update or changes

  • Spamming protection

  • Malware/Virus Protection

  • Bug Fixes

  • Performance Optimization

  • Technical Support

  • System monitoring

  • Server Management

  • User Training

  • Feedback or changes incorporation on existing system or module

Intermediate Maintenance & Support Package

Starting From $250/Month

What you get

  • Software Updates

  • Security Updates

  • Ensure system security

  • Backup and Restore

  • Content/Data update or changes

  • Spamming protection

  • Malware/Virus Protection

  • Search Engine Optimization (SEO)

  • Bug Fixes

  • Feedback or changes incorporation

  • Performance Optimization

  • Speed Optimization

  • Technical Support

  • System monitoring

  • Server Management

  • User Training

Advanced Maintenance & Support Package

Starting From $400/Month

  • Software Updates

  • Security Updates

  • Ensure system security

  • Backup and Restore

  • Content/Data update or changes

  • Spamming protection

  • Malware/Virus Protection

  • Bug Fixes

  • Performance Optimization

  • Technical Support

  • System monitoring

  • Server Management

  • User Training

  • Search Engine Optimization (SEO)

  • System Enhancement

  • Additional features development

  • Feedback or changes incorporation on existing system or module

Industries We Serve

1
E-Commerce
0
Technology
2
Healthcare
3
Finance
4
Education
5
Real Estate
6
Hospitality & Tourism
7
Manufacturing
11
Prof. Services
10
Entertainment
9
NGO Organizations
8
Government
15
Fitness And Wellness
14
Automotive
13
Food And Beverage
12
Fashion
17
Event Management
18
Transportation
17
Logistics
16
And Others

Technology We Work With

php
wp
vuejs
jquery
t3
nextjs
mysql
nodejs
laravel
mongodb
nuxtjs
postgresql
redis
html css
angular
sass
ant design
tailwind

Website Support and Maintenance Service Deliverables

Regular Website Backups

  • Scheduled backups of website files and databases to ensure data security and facilitate recovery in case of unexpected issues or data loss.

Software Updates

  • Regular updates to website software, including content management systems (CMS), plugins, themes, and other components, to patch security vulnerabilities, improve performance, and add new features

Security Monitoring and Protection:

  • Continuous monitoring of website security, implementation of security measures such as firewalls, malware scanning, and SSL certificates, and prompt resolution of security threats or breaches.

Technical Support and Troubleshooting

  • Responsive technical support to address website issues, resolve errors, troubleshoot technical problems, and provide assistance with website functionality, performance, and usability.

Content Updates and Maintenance:

  • Regular content updates, additions, and revisions to keep website content fresh, relevant, and up-to-date, including text, images, videos, and other multimedia elements.

Performance Optimization

  • Optimization of website performance to improve loading speed, enhance user experience, and boost search engine rankings, including image optimization, caching, and code optimization.

Mobile Responsiveness Testing:

  • Testing and optimization of website responsiveness across various devices and screen sizes to ensure a seamless user experience on desktops, laptops, tablets, and smartphones.

Search Engine Optimization (SEO) Maintenance:

  • Ongoing SEO maintenance activities such as keyword monitoring, meta tag optimization, sitemap updates, and URL redirects to maintain and improve search engine rankings and visibility.

User Experience (UX) Enhancements:

  • Implementation of user experience enhancements to improve website navigation, usability, accessibility, and conversion rates, based on user feedback and industry best practices.

Analytics and Reporting:

  • Regular monitoring and analysis of website performance metrics, including traffic, engagement, conversions, and other key performance indicators (KPIs), along with periodic reporting and insights to track progress and inform decision-making.

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Featured or Top work

Quality Is The Power Key Of Our Work

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Website Design & Development
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Talentable

Website Design and Development
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Mentors

eLearning Platform Development
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Let's Talk About Your Project.

Do You Have Any Remaining Questions About The Website Design And Development Service?
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Frequently Asked Questions

Quality Is Our Strength

What is website support and maintenance?

Website support and maintenance involve ongoing tasks to ensure the smooth functioning, security, and performance of a website. This includes regular updates, security monitoring, troubleshooting, content updates, and technical support to keep the website running effectively.

Why is website support and maintenance important?

Website support and maintenance are essential for several reasons, including ensuring website security, preventing downtime and loss of revenue, keeping content up-to-date, improving user experience, and maintaining search engine rankings.

What types of tasks are included in website support and maintenance services?

Tasks included in website support and maintenance services typically include software updates, security monitoring, backups, troubleshooting, content updates, performance optimization, mobile responsiveness testing, SEO maintenance, and technical support.

How often are website backups performed?

The frequency of website backups depends on the specific needs and requirements of the website. Typically, backups are performed regularly, such as daily or weekly, to ensure that recent changes and updates are captured and can be restored in case of data loss or website issues.

How do you ensure website security?

Website security is ensured through various measures including software updates, security patches, malware scanning, firewalls, SSL certificates, user authentication, and regular security audits. These measures help prevent security breaches, data theft, and other malicious activities.

What happens if my website experiences downtime or issues?

If your website experiences downtime or issues, our support team will promptly investigate the issue, identify the cause, and take necessary steps to resolve it as quickly as possible. This may involve troubleshooting technical issues, restoring backups, or implementing fixes to address security vulnerabilities.

Can you help with content updates and additions to my website?

Yes, we offer content updates and additions as part of our website support and maintenance services. Whether you need to add new pages, update existing content, or upload new media, our team can assist you in keeping your website content fresh, relevant, and engaging.

Do you provide performance optimization for websites?

Yes, we offer performance optimization services to improve website loading speed, user experience, and search engine rankings. This may include image optimization, caching, code optimization, and other techniques to enhance website performance and efficiency.

How do I request support or assistance for my website?

You can request support or assistance for your website by contacting our support team through email, phone, or our online ticketing system. Our team will respond promptly and provide assistance with any issues or concerns you may have regarding your website.

What is the cost of website support and maintenance services?

The cost of website support and maintenance services varies depending on factors such as the size and complexity of the website, the frequency of maintenance tasks, and the level of support required. We offer customized packages tailored to meet your specific needs and budget constraints.

Why People Love Website Support and Maintenance Service

Quality Is The Power Key Of Our Work

Trustpilot

stars 5 4.4/5

Reviews 58 Excellent

4.4

Trustpilot

4.4/5

Reviews 58 Excellent

4.4

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James Cook

I continue to be impressed by ITclan work. What a wonderful work, They have created master pieces for me, thanks.

5.00 / 5.0 rating
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Mark Lipka

Have worked with ITclan before, and will again. Everything was done as instructed and they even helped solve an issue that was not originally specified clearly enough in the order.

5.00 / 5.0 rating
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Gene

A pleasure to work with ITclan BD, not only did a great job but put up with all my questions, issues and concerns. Will be using them again and again.

5.00 / 5.0 rating
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Lara Jane

You made it so simple. My new site is so much faster and easier to work with than my old site. I just choose the page, make the change and click save. Thanks, ITclan BD!

5.00 / 5.0 rating
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Rashid Rahimi

ITclan BD's owner and his team understand in a short time what exactly you want. Has a very experienced team. Communication is very good

5.00 / 5.0 rating
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Wasseem El Wardany

"ITclan BD has been a pleasure to work and collaborate with for nearly 8 months. They are a talented team and their communication is spot on. I look forward to working with them on many more."

5.00 / 5.0 rating
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Deberson

All around excellent work, communication, and speed!

5.00 / 5.0 rating
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John antrimcashi

Easy, intuitive and fast. No complaints and a good chance we use these services again.

5.00 / 5.0 rating
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Merlin

Impeccable service. Pay for custom work and get custom results!

5.00 / 5.0 rating
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Rima

Good job guys professional I recommend them thank you very much

5.00 / 5.0 rating
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Dr. Muri

USA of TALAMUS

This is a fantastic team. I have worked with Tamal and his team for a while and they always delivered!

5.00 / 5.0 rating

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Quality Is Our Strength

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